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How to check or change the modem port speed

Refer to the Modem Port Speed Table below for the port speed you should be using for your modem. Note that the port speed should never be set lower than the speed of the modem.

Modem Speed Port Speed
14.4k 19200 bps
28.8k 38400 bps
33.6k 38400-57600 bps
56k 57600-115200 bps


To check or change this setting, follow the instructions below for your operating system.

Windows 98 and ME

  1. Go to Start -> Settings -> Control Panel.
  2. Double click the Modem icon.
  3. Click the Properties button.
  4. On the General tab, check the speed listed in the "Maximum speed" drop-down menu. Change the speed if necessary.

Windows 2000 and XP

  1. Double click My Computer.
  2. Double click the Control Panel.
  3. Double click Phone and Modem Options.
  4. Click the Modems tab.
  5. Click the Properties button.
  6. On the General tab, check the speed listed in the "Maximum Port Speed" drop-down menu. Change the speed if necessary.

Windows NT

  1. Double click My Computer.
  2. Double click the Control Panel.
  3. Double click the Modems icon.
  4. Click the Properties button.
  5. On the General tab, check the speed listed in the "Maximum speed" drop-down menu. Change the speed if necessary.

 


Help us help you! If you contact Mojave Mesa support for assistance please write down any error messages you get when trying to connect to the Internet. Include the name and version of your operating system and the exact text of all error messages. If this information is included in an online case submission or provided to a support representative, it will greatly speed up the troubleshooting process.

Please be aware that some troubleshooting may require uninstallation and reinstallation of operating system files. To ensure that this type of troubleshooting can be accomplished if required, please be sure that you have to have original Operating System CD or Operating system source files on disk on hand.